Privacy Policy
RRJ Investments, LLC
Cincinnati, Ohio
Contact: cinciapt@gmail.com
Effective Date: April 1, 2026 | Last Updated: April 1, 2026
1. Introduction
RRJ Investments, LLC ("RRJ Investments," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request a quote, or use any of our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect only the information necessary to provide our services:
Information you provide directly:
- Name, email address, and phone number (when submitting a quote request or contact form)
- Property address (when requesting a service estimate)
- Any additional details you include in a message or form submission
Information collected automatically:
- Basic website analytics (pages visited, time on site) via standard web tools
- IP address and browser type for security and functionality purposes
3. How We Use Your Information
We use your information solely to:
- Respond to your quote requests and inquiries
- Schedule and coordinate service appointments
- Send service confirmations and follow-up communications
- Improve our website and service offerings
- Comply with applicable laws and regulations
We do not use your information for any other purpose without your explicit consent.
4. We Do Not Sell Your Data
RRJ Investments does not sell, rent, trade, or otherwise transfer your personal information to any third party for commercial purposes. Ever.
Your information is yours. We collect it to serve you — not to profit from it.
5. SMS and Text Message Communications
By providing your mobile phone number to RRJ Investments and opting in to receive text messages, you consent to receive SMS communications from us related to service scheduling, appointment confirmations, estimates, and follow-up communications.
- Opt-in: You may opt in to receive text messages by submitting your phone number via our contact form, quote request form, or in person.
- Opt-out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation and no further messages will be sent.
- Help: Reply HELP for assistance or contact us at cinciapt@gmail.com.
- Message frequency: Message frequency varies based on your service activity.
- Rates: Message and data rates may apply depending on your mobile carrier and plan.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. No mobile opt-in data will be shared with any third parties under any circumstances.
6. Information Sharing
We may share your information only in the following limited circumstances:
- Service providers: We may share necessary details with trusted subcontractors or vendors solely to fulfill your service request (e.g., providing your address to a contractor performing work at your property). These parties are bound by confidentiality obligations.
- Legal compliance: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance.
We do not share your information with advertisers, data brokers, or marketing companies.
7. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data storage practices
- Limited employee access to personal information
- Regular review of our data handling practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like your information deleted, please contact us and we will honor that request promptly.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Request deletion of your information
- Opt out of any marketing communications at any time
To exercise any of these rights, contact us at cinciapt@gmail.com.
10. Cookies
Our website may use basic cookies to improve your browsing experience (e.g., remembering your preferences). We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings at any time.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
RRJ Investments, LLC
Cincinnati, Ohio
Email: cinciapt@gmail.com